Anglicare North Queensland relies on the financial support of generous people to help all those who turn to us for assistance. There are specific services that are government funded, but a large number of our programs are only made possible by your donations. Your support enables us to meet the needs of the most vulnerable and at-risk members of our community.
Cairns Homelessness Services Hub (The Hub) anglicarenq-admin
Cairns Homelessness Services Hub (The Hub)
The purpose of the Cairns Homelessness Services Hub (the Hub) is to meet the housing and supports needs of homeless people by providing easy access to a wide range of services in Cairns. Clients are assisted through direct service delivery and through referral to other services.
The target group for this service is people experiencing homelessness or people at imminent risk of homelessness in Cairns.
There is a strong focus on supporting people who have traditionally experienced difficulties accessing the homelessness service system, including those who may be sleeping rough and those with complex needs.
The Hub facilitates improved access for homeless people to a wide range of housing and support services in Cairns. As a result, homeless people benefit from coordinated service delivery which provides, access to information, referral and advocacy to meet their needs, referral to housing and accommodation options and assistance to resolve crisis.
The Hub service provides an accessible point of entry to the broader service system for people who are experiencing homelessness or people at imminent risk of homelessness. The Hub achieves this through case management, administering brokerage funds to facilitate the achievement of case plans and by engaging other services working with the same target group. We develop and facilitate collaborative service delivery and partnership arrangements between a range of housing and support providers.
Events Calendar At The Hub
9am – 11am
The Hub closes at 1pm today. If you require help please call: 1800 474 753
Centrelink visits the Hub to assist clients
Operating hours are 9am – 5pm (Monday-Friday) with the exception of Wednesday where the service is closed to service users from 1pm.
If you require support outside of these office hours please contact the Homeless Hotline
Freecall: 1800 474 753
The service operates 24 hours a day, 7 days a week.
Please provide feedback regarding your involvement with the Homelessness Hub service. Feedback forms are available from the Homelessness Hub team, Anglicare North Queensland Limited (ANQL) offices, or download the ANQL-Online Client Feedback Form.
Please email feedback forms to or post to 179 Lake St Cairns QLD 4870.
Alternatively, complete the form below to submit your feedback online.