The Hub facilitates improved access for homeless people to a wide range of housing and support services in Cairns. As a result, homeless people benefit from coordinated service delivery which provides, access to information, referral and advocacy to meet their needs, referral to housing and accommodation options and assistance to resolve crisis.
The Hub service provides an accessible point of entry to the broader service system for people who are experiencing homelessness or people at imminent risk of homelessness. The Hub achieves this through case management, administering brokerage funds to facilitate the achievement of case plans and by engaging other services working with the same target group. We develop and facilitate collaborative service delivery and partnership arrangements between a range of housing and support providers.