Cairns HomeStay Support Service

The Cairns HomeStay Support Service supports people at risk of homelessness to remain housed. HomeStay can offer assistance if you have a current tenancy and are experiencing a crisis which places your tenancy at risk. We offer support to tenants of private, public and community housing.   

HomeStay is an outreach service which works with people to problem solve issues that jeopardise their current tenancy. This includes support for health, job or family crisis’s, support to resolve rent arrears, property problems and disputes. We aim to empower tenants through advocacy, information, building life skills and linking people with a broad range of community supports.

Working within a case management framework, HomeStay will visit you in your home or community. We can support you for up to 6 months, providing assistance with budgeting and financial management, information on tenancy rights and responsibilities and support in establishing household routines to maintain your current tenancy. HomeStay will advocate and refer you to appropriate community services for continued support.

Referrals are accepted from support services, real estate agents, Department of Housing and Public Works, Access Community Housing or self-referral.

Referrals can be emailed directly to us or a simple phone call to set up a meeting.

Contact Details

Address: 149 Bunda St, Cairns

Phone: (07) 4046 8050


Download Form: Download PDF HS-Referral Form

Complete the HomeStay Referral Form Online: Complete and submit the HomeStay Referral Form Online here

Alternatively, complete the form below and we will contact you. HomeStay for web site


Please provide feedback regarding your involvement with the HomeStay. Feedback forms are available from the front reception desk of The Hub or Anglicare North Queensland Limited (ANQL) offices, or download the ANQL-Online Client Feedback Form.

Please email feedback forms to or post to 179 Lake St Cairns QLD 4870.

Alternatively, complete the form below to submit your feedback online.

Please provide comments about the service that you have received from Anglicare North Queensland Limited (ANQL). Comments can be about improvements, complaints or positive feedback about the service that you have received.

Please note that your privacy and confidentiality will be maintained in line with ANQL procedures. The Privacy and Confidentiality Procedure can be found here.

If you feel you need to contact a member of ANQL’s executive management team, please phone 4041 5454 or email .