St James’ Responsive Placement Service

St James’ Responsive Placement Service, funded through the Department of Child Safety, is a residential service that provides support to males between 12-17 years of age who are subject to statutory intervention and have experienced disrupted attachments, multiple placement breakdowns and have complex to extreme support needs. The service aims to offer a normalised, culturally sensitive environment conducive to the development of social and living skills in sustaining family and/or community placements.

St James supports young males in the care and protection of the Department of Child Safety in the North Queensland Region, Townsville, Aitkenvale and Thuringowa CSSC’s catchment areas. Residential Care is provided to young males living in small groups for 4 which may also accommodate sibling groups as negotiated.

St James’ Responsive Placement Service provides:

  • practical support to young people in preparation for transitioning to independent living
  • supporting the development and enhancement of the young person’s life skills and self-care
  • assisting young people to develop or improve their social skills and relationships, including with family, peers and other social networks as appropriate
  • increasing the young person’s access to information and community supports, including in relation to future accommodation, housing, health and income support
  • facilitating access of young people to ongoing education, employment and skills acquisition opportunities.

Case planning and placement decision-making undertaken by Child Safety Services will occur through genuine consultation and participation with the child or young person, parents and other family members (where appropriate), carers and/or direct care staff, and other specialist staff and professionals.

St. James’ provides residential care which is evidenced-based and informed particularly by theories of child development, attachment, trauma and grief and loss.

St James’ Responsive Placement Service will work in partnership with Child Safety Services to identify, establish and maintain, where appropriate, connections between child and family (including extended family); community; and persons of significance (such as elders or close family friends); and be supportive of individual rights and ethnic, religious and cultural identity and values.

Contact Details

St James’ Responsive Placement Service is a 24/7 model of care. Office hours are 8:30am to 5pm Monday to Friday.

Phone: 07 4729 0831


Young people are encouraged to provide feedback to St James’ Responsive Placement Service regarding their involvement with the service. Feedback forms are available on site at St James’ Responsive Placement Service and can readily be accessed.

Young people and services are also encouraged to provide feedback to Anglicare North Queensland Limited (ANQL). Feedback forms are also available from the Anglicare North Queensland Limited (ANQL) offices or download the Anglicare North Queensland Online Feedback Form.

Please email feedback forms to or post to 179 Lake St Cairns QLD 4870.

Alternatively, complete the form below to submit your feedback online.