Cairns HomeStay Support Service

The Cairns HomeStay Support Service (HomeStay) provides free, confidential assistance to private, public, and community housing tenants facing crises that may put their tenancy at risk. We support individuals, couples and families to maintain their current housing by addressing issues like rent arrears, property concerns, and conflicts that could lead to eviction, such as health, employment, or family-related challenges.

What We Offer

HomeStay empowers tenants through personalised support, helping them build essential life skills, connect with community resources, and understand their tenancy rights and responsibilities. Working closely with a dedicated case manager, we offer:

  • Home visits and community support: We meet you where you’re most comfortable, whether in your home or community.
  • Up to 6 months of assistance: We help with budgeting, financial management, and establishing household routines to promote stable tenancy.
  • Advocacy and referrals: If needed, we connect you with additional community services for ongoing support.

How to Access HomeStay Support

Accessing HomeStay Support is simple, whether you’re referring yourself or being referred by another service, such as a support agency, real estate agent, the Department of Housing or Access Housing. We’re here to assist you in maintaining stability and keeping your home.

Get Started with HomeStay Support

Complete the HomeStay Support Form Online
Printable HomeStay Referral Form

For a printed referral form, please mail your completed form to 52A Comport Street, Portsmith QLD 4870, or scan and email it to . You can also call us at 07 4046 8050 to book an appointment.

Contact Us

52A Comport Street, Portsmith QLD 4870 (entrance on Buchan Street)
P: 07 4046 8050
E:

Contact HomeStay Support Services Online

 

Your Feedback Matters!

We welcome your feedback regarding your involvement with the Cairns HomeStay Support Service.

Feedback forms are available directly from the service or at Anglicare NQ’s Corporate Office located at

Level 1 242 Mulgrave Road, Westcourt QLD 4870. Alternatively, you can provide feedback online by following this link.

In line with Anglicare NQ’s procedures, your privacy and confidentiality will be maintained. Our Privacy Policy can be found here.

If you wish to contact a member of Anglicare NQ’s executive management team, please phone (07) 4041 5454 or email .